Terms of Service

1. Who We Are & Acceptance

This Service is operated by Shreevya GmbH, a company registered in the Canton of Aargau, Switzerland (Commercial Register no. CHE-429.715.642; contact: contact@sorva.ch). By creating an account or using the platform, you enter into a binding contract with Shreevya GmbH on these Terms, governed by the Swiss Code of Obligations (OR). These Terms, together with our Privacy Policy, define our relationship, the scope of the Service, and applicable limitations of liability to the extent permitted by law. The Service is intended for individuals planning their own finances in a Swiss context. You confirm that you are at least 18 years old, able to enter into a legally binding contract, and using SORVA to plan your own finances. SORVA is offered to people planning their finances in Switzerland; the Service is built around Swiss cantonal tax and pension rules and is not intended for use outside Switzerland.

2. What SORVA Provides

SORVA is a high-definition simulation engine for Swiss wealth, tax, and pension planning. Outputs are educational estimates, not guarantees or individualized advice. The Service provides:

• The Financial Twin: a living digital model of your lifetime wealth, income, and cash-flow trajectories, built from your assets, liabilities, income, and expenses.
• Three-pillar pension projections: Pillar 1 (AHV), Pillar 2 (occupational pension / BVG), and Pillar 3a, including contribution and buy-in modelling.
• Swiss tax simulation: federal, cantonal, and communal income and wealth tax, plus lump-sum and capital-withdrawal tax, calibrated for ZH, BS, BL, AG, LU, SO, SZ, ZG, BE, SG, TG, and GR, with more cantons coming soon.
• Retirement and withdrawal strategy: lump-sum versus annuity, staggered Pillar 3a withdrawals, capital-withdrawal timing, and early-retirement bridge funding.
• Property and mortgage modelling: affordability and direct or indirect amortization, including Pillar 3a pledged as collateral.
• Household and couple planning: coordinated, tax-aware strategies across partners.
• Interactive "what-if" scenarios and educational insights on potential tax optimizations and generic asset-allocation trajectories, not individualized investment advice.

3. Your Account, Vault & Security

You agree to:

1. Provide accurate information: The quality of the simulation depends heavily on the accuracy of the data you enter.
2. Protect your account and vault (critical):
   • Double-lock: your SORVA login grants access to the platform; where the product uses it, a separate Master Key (vault password) is required to decrypt your vault (the encrypted store of your financial simulation data). Technical details follow the option you select in the app (Standard or Sovereign).
   • Standard path: if you use the Standard option and the product offers account or vault recovery, you must follow the in-app recovery flows and safeguard any recovery materials (e.g., recovery phrase or kit) according to the product instructions. Recovery is available only as described in the product for that path.
   • Sovereign path: if you choose the Sovereign option, SORVA does not hold your Master Key or an online copy of materials that decrypt your vault. If you lose your Master Key and your offline Recovery Kit (and any other recovery means required for that tier), your encrypted data may become permanently inaccessible. SORVA cannot restore such access on the Sovereign path. Liability for data loss from lost Sovereign credentials or recovery materials is excluded to the extent permitted by mandatory law.
3. Use the Service in compliance with all applicable Swiss laws.
4. Not share your account credentials with third parties, except via explicitly authorized account-sharing or advisor features where we offer them.

4. Disclaimer of Financial Advice and Regulatory Status

5. Specific Terms for Professional / B2B Users

If you use SORVA on behalf of a business, as a financial advisor, fiduciary, planner, or HR professional ("Professional User"):

• Sole Responsibility: You, the Professional User, retain full and sole regulatory responsibility (including FINMA/FinSA compliance, suitability, and appropriateness tests) for any advice given to your end-clients.
• Verification Duty: You are strictly obligated to independently verify all mathematical outputs, tax estimates, and solvency projections generated by SORVA before presenting them to a client.
• Indemnification: You agree to fully indemnify and hold Shreevya GmbH harmless against any claims, damages, or lawsuits brought by your end-clients or regulatory bodies resulting from your use of SORVA's reports or software.
• Employers (where offered): If you offer SORVA as an employee benefit, the Service is a transparency and education layer for pension and wealth simulation. It does not, by itself, constitute individualized financial advice from the employer to the employee unless provided separately by a licensed professional.
• White-label output: SORVA may let you generate branded, client-facing documents (for example a white-label plan report carrying your firm's name, logo, and contact details). Where you brand, export, present, or deliver such a document to your end-client, you are its author and publisher. Shreevya GmbH provides the software that produced the figures; it is not the author of your report, not the maker of any recommendation contained in or presented with it, and not a party to your engagement with your end-client.
• Client authorisation: You represent and warrant that you are authorised to act for each end-client whose information you enter into or model with SORVA, and to generate, retain, and deliver a report to that end-client. You are solely responsible for the mandate, engagement terms, and professional duties between you and your end-client.
• Integrity of the SORVA notice: Branded output includes an immutable SORVA software-and-estimates notice (stating, among other things, that the figures are illustrative estimates that may change and that SORVA is a software platform and not a party to your relationship with your end-client). You agree not to remove, alter, obscure, or misrepresent that notice, the not-guaranteed or estimate framing, or the statement that SORVA is not a party to your advisory relationship, in any document you distribute. Altering or removing it is a material breach of these Terms.
• No third-party rights: These Terms govern only the relationship between you and Shreevya GmbH. No end-client or other third party acquires any right, claim, warranty, or benefit against Shreevya GmbH under these Terms or by receiving a report generated with SORVA. Any duty, advice, warranty, or liability toward your end-client is yours alone. This clause does not purport to exclude any liability that mandatory Swiss law does not permit to be excluded.
• Lawful basis for client data: You are the controller of your end-clients' personal data that you process using SORVA, and Shreevya GmbH acts as your processor for that data. You are responsible for having a valid legal basis under the revised Swiss Federal Act on Data Protection (revFADP, SR 235.1) and, where applicable, the EU GDPR (for example your engagement mandate, or the end-client's consent) to enter that data, to generate a report, and to deliver it to your end-client, and for giving your end-clients the information and rights those laws require.
• Our commitments as your processor: By accepting these Terms, you and Shreevya GmbH enter into the data-processing agreement required by Art. 9 revFADP (and, where the GDPR applies, Art. 28 GDPR); no separate signed contract is needed. As your processor, Shreevya GmbH: (a) processes your end-clients' personal data only to provide the Service to you and on your instructions, which these Terms and your use of the Service constitute; (b) keeps that data confidential and protected by appropriate technical and organisational measures, hosted in Switzerland; (c) does not use it for its own purposes and does not sell it; (d) uses sub-processors only under equivalent obligations and stays responsible for them; (e) assists you, so far as the Service allows, in responding to your end-clients' data-subject requests and in meeting your security and breach-notification duties; and (f) when you stop using the Service, deletes or returns the data as set out in these Terms and our Privacy Policy, subject to any mandatory retention period. A current list of sub-processors is available on request.

6. Data Privacy & Encryption (Standard & Sovereign)

Your use of the Service is governed by our Privacy Policy.

• Compliance: We process your data under the revised Swiss Federal Act on Data Protection (revFADP, SR 235.1).
• Encryption: Your detailed financial data is encrypted on your device before storage or sync. In Sovereign mode, only you hold the key that can unlock your vault, so we hold no key that can decrypt it. In Standard mode we keep a sealed recovery key so we can help you regain access. Simulations are computed on our servers, where your inputs are processed transiently. In the ordinary course, SORVA technical staff do not view your salary, assets, or full tax detail; support that requires viewing encrypted records may be limited.

7. Subscriptions, Fees & Beta Access

• Free during the public beta: SORVA is currently offered free of charge during its public beta. No payment is taken and no payment details are required to use the Service today. During the beta, the Service is provided "as is" for testing and feedback while features continue to evolve.
• If we introduce paid plans: We may introduce paid plans in the future. If and when we do, the plans available, what each includes, and the price will be shown in the app and on our pricing page and confirmed to you before you subscribe. You will never be charged automatically without your explicit consent. If a feature that is free today later becomes paid, you will receive prior notice and can choose to subscribe or to securely export or delete your data.
• How any paid plan is billed: Any paid plan is billed in advance through our third-party payment processor. The amount you pay is the price shown to you at the time you subscribe. Unless stated otherwise when you subscribe, a paid plan renews automatically at the same price for each further period until you cancel. If we ever change the price for future periods, we will notify you in advance and you can cancel before the change takes effect. Card and payment details are handled by the payment processor and are not stored on our servers, as described in our Privacy Policy.
• Cancelling and refunds: You can cancel a paid plan at any time from your account settings. Cancelling stops the next renewal, and your paid access continues until the end of the period you have already paid for. If instead you choose to switch back to the free plan immediately, your paid access ends at that point and the remainder of the period you have already paid for is not refunded; we show you this before you confirm. Fees are billed in advance and are otherwise non-refundable, except where mandatory Swiss law provides otherwise.

8. Intellectual Property & Acceptable Use

All software, calculation logic (the SORVA engine), user interface components, and brand assets are the exclusive property of Shreevya GmbH (or its licensors) and are protected by Swiss and international copyright, trademark, and intellectual property laws. "SORVA" and associated names and logos are unregistered trademarks of Shreevya GmbH. All rights reserved. You retain ownership of the data you input.

To protect the Service and other users, you agree not to:

• Reverse-engineer, decompile, disassemble, scrape, bulk-export, or otherwise attempt to extract or reconstruct the SORVA engine, calculation logic, models, or any non-public data.
• Circumvent, probe, or test the security, rate limits, or access controls of the Service, or access it by automated means except as we expressly permit.
• Resell, sublicense, or commercially exploit the Service or its outputs except under a separate written agreement with us.

9. Limitation of Liability

To the maximum extent permitted by applicable Swiss law:

• SORVA shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
• SORVA shall not be liable for loss of data attributable to user error (including lost account or vault credentials or recovery materials, in particular on the Sovereign path where applicable) or to technical failure beyond our reasonable control, except as mandatory law requires.
• Except where mandatory law provides otherwise, in no event shall our total liability for slight negligence exceed the fees you paid to us (if any) for the Service in the twelve (12) months preceding the claim.
• Nothing in these Terms limits liability that cannot be excluded under mandatory Swiss law, including for gross negligence, unlawful intent, or death and personal injury where applicable.

10. Service Availability

We strive to provide continuous service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues. We are not liable for any inconvenience caused by downtime.

11. Modifications to Terms

We may update these Terms from time to time. The current version and its effective date always appear at the top of this page. If we make a significant change, we will notify you by appropriate means before it takes effect, for example an in-app notice (and, where we consider it appropriate, by email). Your continued use of the Service after an update takes effect constitutes acceptance of the updated Terms. If you do not agree to an update, you may stop using the Service and close your account.

12. Termination

We may suspend or terminate your account for any breach of these Terms, with notice where reasonably practicable. Upon termination, your right to use the Service ceases, and the handling of your data is described in our Privacy Policy. You may stop using the Service and close your account at any time.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with Swiss substantive law, excluding conflict-of-law rules where permissible and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). These Terms are provided in English, German, French, and Italian. In case of discrepancy, the German version prevails, except where mandatory Swiss consumer-protection law requires the version in the consumer's language to govern.

• Jurisdiction: Any disputes arising from these Terms shall be resolved exclusively in the courts of the Canton of Aargau, Switzerland (the seat of Shreevya GmbH).
• Consumers: If you use the Service as a consumer, mandatory Swiss consumer-protection provisions, including any right to bring proceedings at your Swiss place of residence, remain unaffected.
• Severability & entire agreement: If any provision of these Terms is held invalid or unenforceable, the remaining provisions stay in full force. These Terms, together with our Privacy Policy, form the entire agreement between you and Shreevya GmbH regarding the Service.

14. Contact Information